Woman Escorted Off US Airways Flight For Snapping Photo

Deemed a "security risk" for photographing nametag of rude employee

sandy_dewitt2.jpg

A Miami photographer was escorted off a US Airways plane and deemed a “security risk” after she snapped a photo of an employee’s nametag at Philadelphia International Airport Friday.

Sandy DeWitt said the employee, whose name was Tonialla G., was being rude to several passengers in the boarding area of the flight to Miami.

So DeWitt snapped a photo of her nametag with her iPhone because she planned to complain about her in a letter to US Airways. But the photo didn’t come out because it was too dark.

However, once DeWitt was settled in her seat, preparing for take-off, Tonialla G. entered the plane and confronted her.

“She told me to delete the photo,” DeWitt said in an interview with Photography is Not a Crime Saturday morning.

DeWitt, who already had her phone turned off in preparation for take-off, turned the phone back on to show her that it didn’t come out, but deleted the photo anyway.

“I complied with her wishes but it’s not something I would normally do,” she said. “It just wasn’t usable.”

But Tonialla G. wouldn’t let the issue go. She then walked into the cockpit to inform the pilot that DeWitt was a “security risk.”

Next thing DeWitt knew, she was being escorted off the plane by two flight attendants. Her husband followed.

“I announced to the other passengers that I was being removed because I took a photo,” she said. “ I announced that photography is not a crime.”

By this time, she had Tonialla G.'s named memorized, so she didn't even need the photo anymore.

Off the plane, she spoke to a Michael Lofton, a US Airways manager at Philadelphia International Airport, who told her she would not be allowed back on the plane because she was a security risk.

But even though she was supposedly a security risk, Lofton directed her to American Airlines where they supposedly had a flight back to Miami leaving soon.

However, that flight had already departed and it was already after 7 p.m., so there were no other flights back to Miami until the following morning.

“We were expecting to spend the night at the airport,” she said.

They eventually boarded a Southwest Airlines flight to Fort Lauderdale at 11 p.m.

They landed at 1:15 a.m. and had to wake up a friend to drive them to Miami International Airport,  about a 45 minute drive, where their car was parked.

“Southwest really stepped up to the plate for us,” she said. “I can’t say enough about them.”

DeWitt is a commercial photographer who graduated from the Rhode Island School of Photography.

UPDATE: Sandy DeWitt is not the only traveler who has had issues with US Airways. Check out Tracy Reed's story.

UPDATE II: Business Insider ranked US Airways sixth in a list of the 19 Most Hated Companies in America.

UPDATE III: MSNBC interviewed US Airways about the incident and was told that DeWitt was removed from the plane because she used profane language.

Todd Lehmacher, a spokesperson for US Airways, told msnbc.com that DeWitt was removed for being “disruptive.”

“Once onboard, she was using foul and explicit language,” Lehmacher said. “She was removed at the request of the captain.”

 

 

Comments

It seems obvious that Tonialla G. needs a reprimand and some retraining at the very least, if not fired outright. I vote for the latter. Being rude to customers is bad enough, but then abusing her power to cause DeWitt to miss her flight is borderline criminal, in my opinion. Yes, DHS policies give airline employees the power (nay, duty) to report suspected risks to flights, but this was clearly done for retaliation, not because Tonialla G. actually thought there was a risk present.

Actually, I would go a step further.

The flight attendant made a knowingly false statement about the security status of a passenger, with the intent to punish that passenger for behavior that is not only legal but, so far as we are aware as yet, does not even violate that airline's policy or posted rules. It's one thing for a flight representative to tell someone to stop and then punish them for not following your directives. That, at least, is (somewhat) supported by the FAA, assuming that the flight attendant's directive is legally supported. (We'll ignore that aspect for now.) But to claim that someone is a security risk (again, ignoring the reason why for the moment), *after they've already complied with your order* is a flat-out lie.

Airports have signs posted that "security is not a laughing matter". I can only assume that this means they take this sort of thing seriously. So how will they handle an issue in which a passenger exhibited *no* risky behavior (who did something that, while the flight attendant may not have liked, was still legal), and the flight attendant lied to the pilot and to other flight attendants, thereby causing them to make a security decision they may not have otherwise if made aware of the facts, resulting in punitive action against and cost to the passenger (in adjustments to their schedule, possible missed connections and car/hotel reservations, as well as a possible hotel cost that night), as well as additional cost to the airline itself due to a delay in the airline's schedule, two (her plus husband) lost seat revenue, and the cost of obtaining two seats on another airline - in this case, Southwest.

While this may just be a case of a flight attendant having a bad day or disliking having their picture taken, the fact remains that the flight attendant is in a position of power (that of being able to accuse a passenger of being a security risk and removing that passenger from the plane on such grounds), and this flight attendant seems to have clearly abused that power. In my mind, termination should be a given. What is questionable is whether or not there are grounds for legal charges stemming from making a false report. What happened here is just wrong, and that flight attendant has no business being in charge of passengers.

For what it's worth, the passenger broke no laws, unless there is some kind of local statute against photography on planes, which would surprise me. Taking a photograph in airports (including screening areas, so long as it is not of the X-ray machine screens themselves) is not against TSA regulations. Just google "tsa photography section 2.7" (without the quotes), and you'll find everything you need to know. Now, taking a photo on private property (I suppose a US Airways plan could be considered their private property) is subject to restrictions if signs were posted, but it doesn't sound like any were. Once the passenger is notified of a no-photography policy, they must stop or could be subject to trespassing charges, but the passenger did stop. And, prior to being asked to stop, any photographs taken are the private property of the photographer. Any request to delete them has no legal grounds, and being forced to do so could constitute destruction of property.

Know your rights, kids. ;-)

Tonialla G is a gate agent not a flight attendant

I'd suggest Ms. DeWitt keep any and all receipts for expenses relating to being kicked off the plane (hotel bill, taxi, food, etc).

They'll come in handy in a defamation suit against the gate agent. Lying about someone in a way that causes them damage is actionable, and financial is the easiest form of damage to prove.

You are absolutely right. There has to be guidelines to airport personnel on how to identify and report "security" risks or suspicious activity. This Tonialla G. abused the system to intimidate a passenger into not complaining about her workplace behavior. Taking a photograph to document criminal activity isn't wrong per se. It all depends. In some states, taking photos or video of security personnel such as the police (even if they are doing something wrong like beating up someone unjustly) can land a person in jail for obstruction with a police investigation or matter. Taking a photo of an airline employee in the course of their duties "could" be perceived as an intimidation of the employee or to be used in a future stalking campaign against her. So, this was a grey area for the passenger. The best thing to do in this situation was to make a note of the woman's name and the flight she was on and write a letter of complaint to US airways.

And again, people have to be aware of the state laws regarding harassment and stalking with regards to picture taking. In my state, you can take a picture as long as it is being used to provide information to law enforcement or other government officials. It's not harassment in that instance.

This seems like an easy money lawsuit to me. Ms. Tonialla lied to the airline authorities about an issue involving national security. And then the airline acted on this report knowing it was not true and severely inconvenienced the photographer. The photographer should sue both the airline and Ms. Tonialla for about $250K each for defamation of character, misuse of authority, etc., and then make as much noise in the news media about it as possible. She should get about $100K out of the airline fairly soon, because it makes them look like a bunch of a$$holes. Seems like pretty good compensation to me for a day's delay.

Fire her, yes - but fire the pilot, too, for being an idiot. It was his decision that got this passenger kicked off, and surely he must have realized that this woman was no risk.

Should this Tonialla be fired? ABSOLUTELY! She may have been within her rights to ask that the photo be deleted, which this woman complied with. BUT for Tonialla to then enter the cockpit and spread a vicious lie is unconscionable (sp?). But the story didn't end there. If the pilot was in any way a TRUE professional, he/she would have gotten out their seat, and either met the 'offending' passenger in the forward galley or in the jetway. He/she would have and SHOULD have spent perhaps a couple moments listening to the 'other side of the story'. Was there a delay here? Perhaps but, in my mind, the PR disaster caused by this gate agent and subsequently, the pilot, far outweighs any delay caused. Look at what it did and what it could potentially cost US Airways; 1)a loss of credibility with how things were handled; 2)lost revenue from 2 passengers booted off the flight; and 3)a potential lawsuit. Good for Southwest for stepping up to the plate and treating these folks with some dignity. I do truly hope that justice will be served here and that the people that were intimidated and embarrased by US Airways are apologized to and that any worthy punishment is served on the airline and the pilot as well as the gate agent.

We do not know the other side of the story. Even a pancake has two sides, and we have not heard from Tonialla G., or US Airways. How does the author qualitatively define "rude?" Moreover, what has been omitted from this story? Unless the canvas is fully painted, we only have half the picture. It is therefore preliminary and unfair for anyone to judge Tonialla G., let alone scream that she should be terminated.

Tonialla?
When her big lips move, the lies start to come out. Not only should she be reprimanded, she should be fired, and she should be prosecuted for interfering with operation of an airline flight by making a false report of a security issue. What a f ing B B!

Tonialla?
When her big lips move, the lies start to come out. Not only should she be reprimanded, she should be fired, and she should be prosecuted for interfering with operation of an airline flight by making a false report of a security issue. What a f ing B B!

Tonialla, another frigging chip on the shoulder idiot who got hired because of her status.

DeWitt is a Nikon shooter. I would have kicked her off the flight too...

Michael, you are a twit.

What's wrong with Nikon? They make good cameras.

hal

NIKON owner....hmmmmm.... kicked off and arrested! without bail! at least!


Sandy DeWitt , i am of course joking, if you ever land in MIAMI again, and need a ride, 24/7, call me ill come and getcha and drive ya anywhere ya wana go, free! only thing is, this offer is good for only one call, still that aint bad, is it?

She already lives in Miami Hal... I think it's a safe bet she'll land in Miami again. :D

hal

lol....i know that. the offer still stands if she wants or needs it. I think she went thru alot, and for me to offer this, would indicate to her that there are others that stand with her, and if she ever ends up in that situation ever again [or just gets in late to MIA for whatever reason, doesnt matter to me], she doesnt need to worry about calling a taxi or whatever.
I myself flew into MIA at weird house and its almost impossible to get anywhere out of the terminal if you do not have someone to pick you up.
[NP rance, its all good.] i hope this is the exception to the rule when she flies, or else for her it would perhaps become a reason to not fly or cut back on flying often. not the part she takes images, but that she runs into the likes of that buttwipe.

CJT

Michael, I'm a Canon shooter and have been for 30 years. Your comment concerning DeWitt being a Nikon is completely out of line. If you were trying to be cute, it came out as something quite different and says a lot about you.

I would use a more descriptive word than that used by rockyjon to characterize you; however, given that this might be read by minors, I will refrain from using it.

jb

cjt please be nice.michael is only giving you some friendly jabs between canon and nikon users.both make great cameras and real enthusiasts realize this.i use only canon but must admit the sony with built-in stabalizer temps me.
regards and keep clicking.

jb

cjt please be nice.michael is only giving you some friendly jabs between canon and nikon users.both make great cameras and real enthusiasts realize this.i use only canon but must admit the sony with built-in stabalizer temps me.
regards and keep clicking.

jb

cjt please be nice.michael is only giving you some friendly jabs between canon and nikon users.both make great cameras and real enthusiasts realize this.i use only canon but must admit the sony with built-in stabalizer temps me.
regards and keep clicking.

jb

cjt please be nice.michael is only giving you some friendly jabs between canon and nikon users.both make great cameras and real enthusiasts realize this.i use only canon but must admit the sony with built-in stabalizer temps me.
regards and keep clicking.

hal

LOL, you sure are a trouble maker, instigator.... :D but that doesnt bother me, your a canon owner and user is all that matters to me. oh hell, i have been known to stir the pot time and again......its fun.
got to keep things light or the stress will get to ya and do ya in. one needs to vent once in awhile or the pot will blow.
and to anyone that thinks keeping shit in is a good thing to do, i got a way about me that makes people vent and go out of control. I dont let things bother me, and it makes em goes crazy!
and some how i think Michael knows what i mean.

^^^ @mike ^^^^^

amen brother. Seriously, if we get all wound up over every case, then we are going to stroke out.

That being said, we do need to take our rights seriously and stand up for them.

I am actually flying out of PHL on US Air this week. I will have to take a look around the gates and see if I can find the cranky gate agent. I may even take her
picture with my CANON...

I am flying to Seattle and staying near the Federal Courthouse. Given the post a few weeks back, I think I will be standing in front of the court house and take pictures there. Washington is not a stop and identify state, so unless they are arresting you, you do not have to furnish identification. I plan on getting a new cellphone this week so my wife can record it and save it to the web with QIK.

Too bad there wasn't video of Tonialla G to show the Captain.

We think you're a terrorist.

We'll help you catch the next flight on our competitor.

hal

this all happened in PHILLY? oh well, easy fix, dont ever go back to philly! thing is alot all over the USA dont like any of us from FLA.
not sure as to why, but its true. i googled it!

and oh ya, for gd's sake, nikon owners, chill pill time, we only kidding. I really like nikon and some of its owners. fact is Canon is a better quality camera [for the money], google it youll see?
Tonialla G, your a jackass with way to much power, take two chill pills and please! dont fking call me in the morning!

and...as of now, i wouldnt fly the airlines you work for if they paid me to fly with them. cause of what you did, now how ya feel? model employee or fking what?

JdL

At least, for once this wasn't a government employee. In the private sphere, Ms. DeWitt (and all of us) have recourse to publicize the event and shift our business from one carrier to another. I'll probably drop U.S. Airways an e-mail saying that my future flying decisions will depend upon a satisfactory resolution to this incident.

In sharp contrast, when a government employee acts like a jerk, you can whine all you like, but you can't take your business elsewhere.

I just wrote a letter of complaint to US Airways. I hope everyone speaks up and lets US Airways know what you think of this incredibly rude treatment of a fellow photographer.

If the airline stays mute on this (which I doubt), Ms. DeWitt has a good case for civil suit and I would not be surprised if criminal charges could be levied against the US Airways agent.

What I wholly expect is that the airline will apologize and give Ms. Dewitt a refund and a credit for a future flight. Its a typical buy off move. I'd just tell the airlines to talk to my lawyer and go for the big bucks. I would imagine this would be worth a few pennies for the airline if this could be hushed as soon as possible. Trial would be too much negative publicity, win or lose.

Dear Ma'am: This letter is about the treatment of Ms. Sandy DeWitt and her family by the "word" of Ms. Tonialla G in the Philly airport. Ms. DeWitt is a photographer in the Miami area, and observed Ms. G being rude to other customers of US Airways airlines. Now I know the holidays can be stressful, but to have an employee take their complaints out publicly on others is totally unacceptable. Any rationally minded child or adult has this knowledge. Ms. DeWitt photographed, which mind you is NOT illegal by the Constitution, the Patriot Act or Homeland Security up to and including the TSA regulations -- photography section 2.7, this occurence to inform the management of USAW at a later time when she arrived home. It appears Ms. G. not only was rude but retaliatory and abusive in her "authority" as a stewardess and declared an innocent passenger a "security risk" because Ms. G. got caught with her hand in the unsavory customer grouchiness cookie jar. This action in my mind of basically declaring some a felon who is innocent is felonious in and of itself. It is my belief that Ms. G. should not only be reprimanded but terminated from her position immediately an barred from working any further in the airline industry. Photography is not a crime. Anyone in public is subject to be imaged for non-commercial use without permission of said subject by EVERY person on USA soil. Declaring someone a security risk and spreading it to the Captain, crew and management on the ground is surely one. If immediate corrective action is not taken, my future flights on USAW airlines will be changed to accomadate a professional atmosphere and steward/ess crew that I know is looking out for my best interests and everyone on the flight. Not looking out for self serving motives. I will also inform my family and friends who regularly fly around the country to avoid this airlines. Respectfully, Gregory Key

They only know one thing..... $$$$$

UPDATE JULY 6 2011

From:
gk
To:
"Customer Relations"
Date:
Wed Jul 6 12:27:39 2011

Dear Ma'am,

Thank you for writing back so quickly. However, the tone of the
letter is more of a "placating" attitude with the insult to
intelligence of any person the age of majority.

US Airways investigating itself is akin to a a fox investigating
the hen house for stolen eggs. This matter should be turned over
to the FAA for the PUBLIC SLANDER, embarrassment and humilation
Ms. Dewitt received at the hands of someone "supposedly"
representing not only Federal rules but your company.

Upon investigation with the BBB and Internet searches with other
customers travels; management and customer service seem to be a
serious issue with US Airways. This particular issue goes WAY
beyond customer service and into outright abuse of Federal rules,
the Constitution and the Patriot Act.

To NOT be informed is an insult. My federal taxes go towards
keeping your airlines flying in the air by regulation of the FAA.
I hereby demand a PUBLIC apology by Ms. Tonialla G. and the US
Airways for slandering Ms. Dewitt, and fully violating her rights
as a US citizen because Ms. Tonialla seemed to be having a "bad"
day.

Thank you for your attention in the matter. The photography
community around the world is watching this case, and your
response or lack thereof.

--
gk
Please conserve paper and print this email out ONLY if necessary.

USAW response from initial complaint.

From:
gk
To:
"Customer Relations"
Date:
Wed Jul 6 12:27:39 2011

Dear Mr. Key:
Thank you for contacting Customer Relations. We appreciate hearing from you and documenting your concerns.

I have documented your concerns regarding this matter and have sent a report to the station manager in Philadelphia. This matter will be investigated internally, however you will not be informed of the outcome of this investigation.

Your feedback is important and will be forwarded to the appropriate areas as a tool for reviewing where and how we can make improvements that will benefit everyone.

Sincerely,

Jan Fitz
Representative, Customer Relations
US Airways Corporate Office

Case: US-11KEY-H31J06

UPDATE JULY 6 2011

From:
gk
To:
"Customer Relations"
Date:
Wed Jul 6 12:27:39 2011

Dear Ma'am,

Thank you for writing back so quickly. However, the tone of the
letter is more of a "placating" attitude with the insult to
intelligence of any person the age of majority.

US Airways investigating itself is akin to a a fox investigating
the hen house for stolen eggs. This matter should be turned over
to the FAA for the PUBLIC SLANDER, embarrassment and humilation
Ms. Dewitt received at the hands of someone "supposedly"
representing not only Federal rules but your company.

Upon investigation with the BBB and Internet searches with other
customers travels; management and customer service seem to be a
serious issue with US Airways. This particular issue goes WAY
beyond customer service and into outright abuse of Federal rules,
the Constitution and the Patriot Act.

To NOT be informed is an insult. My federal taxes go towards
keeping your airlines flying in the air by regulation of the FAA.
I hereby demand a PUBLIC apology by Ms. Tonialla G. and the US
Airways for slandering Ms. Dewitt, and fully violating her rights
as a US citizen because Ms. Tonialla seemed to be having a "bad"
day.

Thank you for your attention in the matter. The photography
community around the world is watching this case, and your
response or lack thereof.

--
gk
Please conserve paper and print this email out ONLY if necessary.

USAW response from initial complaint.

From:
gk
To:
"Customer Relations"
Date:
Wed Jul 6 12:27:39 2011

Dear Mr. Key:
Thank you for contacting Customer Relations. We appreciate hearing from you and documenting your concerns.

I have documented your concerns regarding this matter and have sent a report to the station manager in Philadelphia. This matter will be investigated internally, however you will not be informed of the outcome of this investigation.

Your feedback is important and will be forwarded to the appropriate areas as a tool for reviewing where and how we can make improvements that will benefit everyone.

Sincerely,

Jan Fitz
Representative, Customer Relations
US Airways Corporate Office

Case: US-11KEY-H31J06

hal

@peter:

exactly right on with this one i think, for the airlines this would be a lose lose, either way it went. the NEG. would be something they want to put behind them asap. go for the big bucks as you!!! oh yes!
i say that, even if she is a nikon owner....hehehehe then there would be enough for a decent CANON, and she would get one. :D

Actually, she got kicked off because Tonialla G is a Canon user. I googled it. She's an amateur photog, and like most Canon users, NEVER misses an opportunity to take a jab at a Nikon user.

I thought she was an Apple fanboi using a iPhone to snap the shot. No wonder it didn't come out.

LOL.. I could see the caption Sandy D. Nikon Shooter Plaintiff Vs. Tonialla G. Canon Shooter Defendant.

I think we should all boycott US Airways.

Bart, this is the same as what the RPD did when they issued those parking tickets as retaliation.

Would be interesting to find out if there is a criminal penalty for falsely labeling someone a security risk. If there isn't there needs to be one.

hal

MARK: if thats true, i have made a terrible mistake. Tonialla G should get a promotion and a giant pay raise. retroactive!

me bad!

mark....that is true right? you wouldnt lie to all of us, would you.
your right about canon owners, so it could very well be true!

Sir, I am a Nikon user and I would NEVER lie to a toy camera user, er, Canon user in order to foster jealousy and ambition to outdo this "prank" in their ranks. lol

p.s. The pilot shoots Pentax, and the Co Pilot is a Sony user...I googled it. ;)

hal

toy camera=CANON

that is good...and priceless.
your good ya got me...good! and i know you would never lie, i was just kidding. as a nikon owner you have much more important things to worry about, like if the camera is working properly even though its brand new....lol. and its true, nikon cameras are every bit as good as CANON's, sometimes.

and as far as the pilot and co-pilot, did you happen to bookmark the results of that search? if ya didnt, thats fine. i may have a few minutes in the next week or so to goolge.

Nah, I couldn't bookmark it, I was on a friends PC and of course that was yet another feature that wasn't working. When I get home to my Mac I will bookmark it. lol

hal

oh no!!!! another MAC owner, and i was thinking nikon owners were bad... lol only thing worse then i think would be a nikon, MAC person..uugghhh headache just thinking about.
i think i can get away with saying that, ill just say, mikey made me do it!

LOL, you're just jealous! Let's see, any other Internet taboo topics we could interject?

looks like I need to behave since I have started enough trouble for 1 day

Ms. Dewitt, if you were using QIK or the like on that iPhone. You could have caught her live on video and when she asked to delete. Asked her which WWW site do you wanna start with?
LOL

gk

I am not a lawyer. The USAir employee could be construed as to be acting in a law enforcement capacity. If this is the case, then this may apply.....

I would also report this to the FBI who are charged with investigating the "Color of Law Abuses"
______________________________

United States Code - TITLE 18 PART I CHAPTER 13 § 242
§ 242. Deprivation of rights under color of law

Whoever, under color of any law, statute, ordinance, regulation, or custom, willfully subjects any person in any State, Territory, Commonwealth, Possession, or District to the deprivation of any rights, privileges, or immunities secured or protected by the Constitution or laws of the United States, or to different punishments, pains, or penalties, on account of such person being an alien, or by reason of his color, or race, than are prescribed for the punishment of citizens, shall be fined under this title or imprisoned not more than one year, or both; and if bodily injury results from the acts committed in violation of this section or if such acts include the use, attempted use, or threatened use of a dangerous weapon, explosives, or fire, shall be fined under this title or imprisoned not more than ten years, or both; and if death results from the acts committed in violation of this section or if such acts include kidnapping or an attempt to kidnap, aggravated sexual abuse, or an attempt to commit aggravated sexual abuse, or an attempt to kill, shall be fined under this title, or imprisoned for any term of years or for life, or both, or may be sentenced to death.

http://www.law.cornell.edu/uscode/718/usc_sec_18_00000242----000-.html
____________________________

http://www.fbi.gov/about-us/investigate/civilrights/color_of_law

... in part reads...

Color of Law Abuses

U.S. law enforcement officers and other officials like judges, prosecutors, and security guards have been given tremendous power by local, state, and federal government agencies—authority they must have to enforce the law and ensure justice in our country. These powers include the authority to detain and arrest suspects, to search and seize property, to bring criminal charges, to make rulings in court, and to use deadly force in certain situations.

Preventing abuse of this authority, however, is equally necessary to the health of our nation’s democracy. That’s why it’s a federal crime for anyone acting under “color of law” willfully to deprive or conspire to deprive a person of a right protected by the Constitution or U.S. law. “Color of law” simply means that the person is using authority given to him or her by a local, state, or federal government agency.

The FBI is the lead federal agency for investigating color of law abuses, which include acts carried out by government officials operating both within and beyond the limits of their lawful authority. Off-duty conduct may be covered if the perpetrator asserted his or her official status in some way.

....

Civil Applications

Title 42, U.S.C., Section 14141 makes it unlawful for state or local law enforcement agencies to allow officers to engage in a pattern or practice of conduct that deprives persons of rights protected by the Constitution or U.S. laws. This law, commonly referred to as the Police Misconduct Statute, gives the Department of Justice authority to seek civil remedies in cases where law enforcement agencies have policies or practices that foster a pattern of misconduct by employees. This action is directed against an agency, not against individual officers. The types of issues which may initiate a pattern and practice investigation include:

* Lack of supervision/monitoring of officers' actions;
* Lack of justification or reporting by officers on incidents involving the use of force;
* Lack of, or improper training of, officers; and
* Citizen complaint processes that treat complainants as adversaries.

CJT

Would the actions come under libel?

Only if written. Spoken defamation is slander.

Color of Law abuse is a huge stretch. US Air is a private entity, which means (at least as far as the law is concerned) they can determine who flies on their planes as long as they aren't discriminatory in regards to race, creed, etc.

As another poster pointed out, the DeWitts may have a case for defamation, but like it or not the only recourse in this incident, for the rest of us, is public shunning and/or boycott.

Security has a fine line. Armed security is one topic that I have not personally had to deal with in a work environment, ie me being the armed. Unarmed guards though in the USA I know are pretty much limited to observe and report. The major international company I am thinking of would not allow ANY body armour, mace/pepper spray, handcuffs, or even to touch any contact individuals. In fact the Dept of Public Safety forbade this particular company from wearing a metal "badge" so as to not look like law enforcement. They made all the companies in the area every few years resubmit the design of their uniforms so as not to look like LE also. I know this is different for each state. Basically you were a pimped out civilian. LOL. They have some security were I live that are armed. These "professionals", yes I am rolling my eyes have power gone to their heads. They walk around in plain clothes, to my knowledge won't ID themselves if they approach you in the middle of the night. Yes there is martial law from 2300-0600 for 0-100 years old. I have heard many complaints of people getting hassled on the way to work and coming home that do night shift because no one is allowed in any public areas.

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